WASP deployed an omni-channel marketing approach to sales that focus on providing seamless customer experience whether the end user is shopping online from a mobile device, laptop or in a brick and mortar store. We were able to accomplish this with some of the following tactics and strategy.
Tactics & Strategy
Align our digital media buys (search and social) closely with the traditional TV and Radio buys
Launch Hyper local publisher campaigns and geo fenced campaigns to drive awareness and push promotional offers at near by retailers
Dedicated landing pages and store locator pages were developed to streamline this purchase path to retail (.com or foot traffic)
Content Marketing strategies to improve organic search dominance.
Cross Channel Influencer Marketing
WASP enabled the collaboration between Dr. Shannon and REMfresh. Dr. Shannon, like sleep experts worldwide, prioritizes 7-8 hours of sleep each night to function optimally.
Enhanced store locator pages to drive search results for all brands + retail related keywords.
Sponsored product campaigns and list management for retailers such as Target and Walmart.
Client Road Map
May 2018
Introduced TV Campaigns to target the right demographic.
Aug 2018
Introduced new product lines to increase the average order value.
May 2019
Introduced DSP Campaigns to scale up account performance.
Sep 2019
Introduced a Best Seller Bundle to increase the average order value.
July 2020
Introduced New Website Design
Developed a custom Sleep Quiz to drive demand.
Dec 2020
Management transition to Nestle Health Sciences
Social Media Management
Amazon account maintenance
Technologies Used
Martech
Email Marketing & Automations - Active Campaign
B2B Sales CRM - HubSpot
Website CMS - WordPress
ECommerce - WooCommerce
Custom Development
3PL Warehouse Order Fulfillment
Geo Store Locator
Google Data Studio
Custom Theme Development
Sleep Quiz
Marketing & Advertising Platforms
Google Adwords
Microsoft Ads
Facebook Ads
Amazon Sponsored Brands
Amazon Sponsored Products
Amazon Branded Store and Enhanced (A+) Content
Amazon FBA, Inventory and Account Management
Amazon DSP Program
Target Retail Ad Networks
Criteo DSP Program
Custom Development
3PL Warehouse Order Fulfillment
Geo Store Locator
Google Data Studio
Custom Theme Development
Sleep Quiz
Quarterly Revenue Impact
90% Increase in Avg YOY in 3 years
No Data Found
Increase in Revenue
0%
Increase in Units Sold
0%
Increase in Units Sold
0%
Decrease in Avg CPA
0%
Sales Growth (Month Over Month)
Amazon Sales
No Data Found
This graph shows the sales growth by month on REMfresh®'s Amazon store. While the initial growth of Q1 & Q2 were tepid, Q3 and Q4 had an average growth of 22%.
We were able to improve total sales by 3x and improving the numbers of orders by 1.25. AOV went from $50 to $75 by introducing bundle packs for higher value items.
Search Performance
Amazon DSP Ads
One of our key insights from advertising on Amazon was that the REMfresh® audience skewed older. To address this, we revamped all consumer touchpoints to better engage younger audiences. We transformed our creatives to resonate more effectively with this demographic.
Audience Targeting Purchasers of your brands ASINs
KPIs Primary: ROAS Secondary: Purchase Frequency
REMfresh at Walmart
REMfresh® launched its SKUs nationwide at Walmart. WASP assisted in creating impactful visual content, including advertisements and social media graphics, to support the rollout.
Content Production
WASP’s creative team produced, directed, and edited a series of videos featuring testimonials and FAQs from industry experts. These videos were utilized across various ad units and marketing channels. One compelling video included an interview with REMfresh® Senior Medical Advisor, Otolaryngologist and Sleep Medicine Specialist, Dr. David Brodner. In this video, Dr. Brodner explains how to determine the proper dosage and provides additional tips for improving sleep.